Customer Relations
What’s Your Motivation?
I think everyone has received a sales call where they are trying to sound all buddy, buddy and you know they simply want your money.
The Four Basic Temperaments
Understanding what motivates a person is extremely helpful in personnel management and job assignment…
The Unhappy Customer
Every business will end up with an unhappy customer at some time. How you handle that customer relationship will determine how much damage is caused to your company…