2010
You are browsing the archive for 2010.
5 Ways To Grow During A Recession
…You can compete in that contest or provide outstanding service. Many buyers are rapidly becoming fed up with low price lures only to be charged extra for previously included services. The Air Lines are one of the best examples of this scheme.
Is Your Old Photocopier An Invitation For Espionage And ID Theft?
According to CBS News report released April 15, 2010, your old discarded photocopier could become a treasure chest for Identity Thieves. If your Copier / Scanner / FAX machine was manufactured 2002 or later, it contains a hard drive with records of all the documents processed on the machine. That’s right, checks with account numbers, [...]
Are You A Linchpin or A Cog?
Linchpins are critically important portions of a machine. A cog is that portion, which is disposable. Think of your printer. The toner or ink cartridge is a cog…
Failure – A Prerequisite To Success
It is not shameful to fail in life, but it is horrible to never try again. For many, failure is actually a vital aspect to becoming successful and great.
Submitting Proof
…A friend of mine worked in the home improvement industry, an industry known for scam artists who take a deposit and disappear. To prove his credibility, he composed a two-inch binder full of thank you letters and testimonials about his company. He would plop that beast down on the kitchen table for his perspective customers to read, while he was taking measurements…
Business Referrals
Many businesses are involved in some sort of networking. It could be a formal group like a local Chamber of Commerce. Others are involved with an informal group of solid companies you feel comfortable referring to existing or future customers and clients.
But what do you do when a business needs a product or service and [...]
Indicators
I believe things are becoming more productive because businesses have decided to make the best of the current market. Some have closed their doors, but others are growing because of the reduced competition. For those who have survived, it is as if, there are more customers. The overall market of consumers may have reduced, but so have the suppliers. Now is a good time to re-evaluate your marketing and increase customer service, because there is new business to be had if you are willing to go after it.
Customer Service, A Tough Job!
A great Customer Service employee will be able to empathize with the customer without giving away too much profit. The profit for that transaction is probably lost, but can you satisfy the customer and retain them?
What Motivates Your People?
Many say they are motivated by money, but evidence indicates that most of us are motivated by the lack of money. How many of us have sung the tune, “I owe, I owe, so off to work I go.” When I speak of motivation, I am talking about those things that are at the core of our personality.
True Leaders
True leaders are generous and love to serve others. They are filled with joy when they see people succeed at their endeavors. They do not need to scold, belittle or shame people into following. Leaders inspire, encourage and build up others.